Master Terms of Service
Strict B2B commercial agreements governing digital infrastructure, AI deployment, and data ownership.
01. Initialization & The B2B Directive
By engaging with JaLuMa Digital LLC, you enter into a binding Business-to-Business (B2B) commercial contract. We do not sell "hours"; we sell executed code and deployed systems. If you are acting as an individual consumer, terminate the connection immediately.
02. Jurisdiction & Governing Law
The Wyoming Shield: JaLuMa Digital LLC is a registered Wyoming LLC. Despite our engineering hub in Spain, all disputes shall be governed exclusively by the laws of Wyoming, USA. Forum Selection: Any legal action shall be instituted exclusively in the Wyoming Chancery Court.
03. The "Mechanical Honesty" Data Pledge
- Code Ownership: You own the specific instances of custom Odoo code we deploy.
- Data Ownership: You own 100% of your customer data. We will never hold your database hostage.
- Open Architecture: You possess the absolute right to migrate your infrastructure in-house at any time.
04. Financial Protocols & The Diagnostic Credit
The $800 initialization fee for the Diagnostic Scan is strictly non-refundable upon booking, covering the immediate allocation of heavy compute resources. However, this fee acts as a 100% direct pre-paid credit applied entirely toward any long-term system build.
05. Artificial Intelligence & The "Zero-Harvest" Pledge
- Zero-Harvest: We legally guarantee we will never utilize your proprietary CRM data to train base LLMs.
- No Live Voice Liability: We operate strictly via text. We do not deploy live voice agents, bearing zero biometric risk.
06. AI Transparency & Regulatory Compliance
Article 50 Compliance (EU): The Partner bears the responsibility of displaying clear disclosures informing end-users they are interacting with an AI system. Anti-Discrimination Prohibition (US): The Partner is strictly prohibited from utilizing the AI infrastructure to make unreviewed, consequential decisions regarding employment, credit, healthcare, or housing to prevent algorithmic bias.
07. Maintenance & Technical Risk
For independent builds, we require a $250/month utility to patch API schema connections. If you opt out, you completely assume all operational risks of software degradation and disconnection.